Bure Prison Family Support Services

At HMP Bure Spurgeons runs the visiting centre and facilitates children's visits. Spurgeons staff (based in the Visitors Centre) will be on hand before, during and after your visit to offer advice and support.

Due to Covid-19 some services we usually provide have been suspended but we are finding safe ways to keep the communication going between dads and their families. Please contact the Spurgeons team for more information.

Top Tips for Families

Information on supporting a child with a parent in prison

Family Days

Read about our family day activities

''The staff are always kind, compassionate and professional at a difficult time.''

''They gave us support and advice during the hardest time our family has been through.''

''The family visits help us keep together and maintain family ties.''

Important Coronavirus (Covid-19) Update

The Gov.uk website has put together some frequently asked questions and responses relating to friends and family of prisoners during the coronavirus outbreak.

Contact details

Our Spurgeons colleagues would be happy to answer any questions you may have, you can get in touch with us through the following options:

Spurgeons Visitors Centre, HMP Bure, Jaguar Drive, Badersfield, Norfolk, NR10 5GB

01603 326251

Getting here

By bus: A subsidised bus service is provided from the bus and train stations in Norwich to get you to HMP Bure. Please telephone 01603 326252 to book a seat. 

By train: The closest train station is Norwich, which is 14 miles from Bure Prison. From the train station, travel can be arranged to the station by bus (see above), or taxi. 

By car: Use postcode NR10 5JL in your sat nav. This will take you to the end of the prison drive, where you will see signs to HMP Bure. 


Parking is available at the prison, including spaces for Blue Badge holders.

Disabled access

The visitors centre is wheelchair accessible.

Visitors leaflet

Download a printable copy of our visitors information leaflet for Bure Prison Family Services

Safer Custody Team

If you are concerned about someone in HMP Bure you can contact the Safer Custody Team on the number below.

01603 326012

Support for families

Spurgeons delivers a variety of activities and programmes to support both fathers in prison and their families.


Offering a Helping Hand

Read our guide to supporting those affected by IPP sentences


Family days

Our family days are a way for children to connect with their parent in prison


Top Tips for Families

Read our guide to supporting a child with a parent in prison


Further Information

Support for families affected by imprisonment


Volunteering at a Spurgeons Prison-Based Family Support service can be a great way to support prisoners and families affected by imprisonment as well as the local community.


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