Norwich Prison Family Support Services
At HMP Norwich, the Spurgeons team work from the Visitors Centre to support both visitors and residents of the prison to keep in contact with each other through a period of imprisonment. We understand that visiting prison can be daunting and Spurgeons staff are on hand before, during and after all visiting sessions to offer support to visitors and answer any questions. As well as providing information and advice to residents across the prison.
Due to Covid-19 some services we usually provide have been suspended but we are finding safe ways to keep the communication going between dads and their families. At HMP Norwich we have continued to run our In-Cell Parenting Course and Storybook Dad project, whereby dads can record a story for their child. We also support contact through weekly activity packs sent out to both parents and fathers. We hope to be able to run Children's Visits, Baby Bonding Visits, Family Days and group parenting courses again as soon as it is possible.
''The staff really helped with worries I had and made me feel welcome, they helped explain prison life to me and the children.''
''I found the Spurgeons staff very helpful and caring''
''They are always willing to help answer any queries''
Important Coronavirus (Covid-19) Update
The Gov.uk website has put together some frequently asked questions and responses relating to friends and family of prisoners during the coronavirus outbreak.
Covid-19 visits update
Social and legal visits resumed at HMP Norwich from 28th July 2020 in a reduced manner. For more information read our Important information for visitors update.
Spurgeons staff are happy to speak to anyone with a friend or family member at HMP Norwich and can answer queries regarding visiting in person, Purple (virtual) visits, sending in property, sending in money and the various communication methods. Please use the contact details below to speak to one of the team.
Free parking is available at the prison. Please park in designated areas only.
The visitors centre is wheelchair accessible.
Safer Custody Team
If you are concerned about someone in HMP Norwich you can contact the Safer Custody Team on the number below.
Support for families
Spurgeons delivers a variety of activities and programmes to support both fathers in prison and their families.
Offering a Helping Hand
Read our guide to supporting those affected by IPP sentences
Hear about how the StoryBook Dad programme works with fathers in prison
Our family days are a way for children to connect with their parent in prison
Top Tips for Families
Read our guide to supporting a child with a parent in prison
Support services and useful links for families affected by imprisonment
Volunteering at a Spurgeons Prison-based Family Support service can be a great way to support prisoners and families affected by imprisonment as well as the local community.
News and Blogs
Read the latest news and blogs from Spurgeons Prison Family Services
Hope for Every Child
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