Prisons Info Hub
Discover helpful support services and resources for families affected by imprisonment and professionals working with offenders' children and their families
Useful Information for families
Prisoners' Families Helpline
The National Prisoners' Families Helpline can support you is a family member is in contact with the criminal justice system.
The helpline is free and open 9am - 8pm Monday to Friday and 10am - 3pm Saturday and Sunday.
Visits can be booked online up to 28 days before the visit.
The Gov.uk website also includes useful information on visiting, staying in touch and sending money into the prison.
Assisted prisons visits
If you are claiming certain benefits you might be able to get support paying for travel to the prison, somewhere to stay overnight and meals.
Telephone lines are open Monday to Friday, 9am - 5pm.
Email a Prisoner
The quickest way to stay in touch between visits is to use the Email a Prisoner service. You will need your loved ones prisoner number.
Please allow 72 hours for this to be set up.
Useful Information for professionals
Support for families
Spurgeons delivers a variety of activities and programmes to support both fathers in prison and their families.
Read about our award-winning Invisible Walls service at HMP Winchester
Hear about how the StoryBook Dad programme works with fathers in prison
Our family days are a way for children to connect with their parent in prison
Top Tips for Families
Read our guide to supporting a child with a parent in prison
Offering a Helping Hand
Read our guide to supporting those affected by IPP sentences
News and Blogs
Read the latest news and blogs from Spurgeons Prison Family Services
Hope for Every Child
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