Annual reports and policies

Spurgeons is committed to a Remuneration policy which offers fair pay to attract and keep appropriately qualified staff to lead, manage, support and deliver services in line with the charity’s vision and mission, consistent with Spurgeons’ statement of faith.
Download our remuneration policy.

Download the Spurgeons Gender Pay Gap 2023 Report. 

In 2017 the Government introduced a requirement that every organisation employing 250+ people must report a set of key data around gender and pay.

The calculation is based on a snapshot taken of the organisation, in the case of charities this is 5 April each year. The results presented use the Government prescribed methodology and as a result could be misunderstood. Therefore, this report highlights some aspects of Spurgeons and the methodology used that should be taken into consideration when reading the results we are asked to report.

Spurgeons has a clear pay and remuneration policy that seeks to live out our values of compassion, inclusiveness and hope, recognising our staff as central to us living out our mission and realising our vision.
Download the Gender Pay Gap Report

In 2017 the Government introduced a requirement that every organisation employing 250+ people must report a set of key data around gender and pay.

The calculation is based on a snapshot taken of the organisation, in the case of charities this is 5 April each year. The results presented use the Government prescribed methodology and as a result could be misunderstood. Therefore, this report highlights some aspects of Spurgeons and the methodology used that should be taken into consideration when reading the results we are asked to report.

Spurgeons has a clear pay and remuneration policy that seeks to live out our values of compassion, inclusiveness and hope, recognising our staff as central to us living out our mission and realising our vision.
Download the Gender Pay Gap Report

In 2017 the Government introduced a requirement that every organisation employing 250+ people must report a set of key data around gender and pay.

The calculation is based on a snapshot taken of the organisation, in the case of charities this is 5 April each year. The results presented use the Government prescribed methodology and as a result could be misunderstood. Therefore, this report highlights some aspects of Spurgeons and the methodology used that should be taken into consideration when reading the results we are asked to report.

Spurgeons has a clear pay and remuneration policy that seeks to live out our values of compassion, inclusiveness and hope, recognising our staff as central to us living out our mission and realising our vision.
Download the Gender Pay Gap Report

Making a donation could not be easier. Just select the donate button from the top menu navigation and enter the amount you wish to donate, click on "Donate now" button and you will be asked for a few details that we need to be able to process your donation.

We accept credit and debit card payments from Visa, MasterCard, Maestro and Switch. All payments are processed by our secure payment hosts directly and we do not receive or store any credit card details.

Alternatively you can make a donation by calling our Customer Care Team on 44 (0)1933 417059 during UK office hours.

All online credit/debit card transactions are processed using secure encryption by a third party handling agent which has been approved by our bank, Barclays. We do not receive or store any credit card details from these transactions.

All credit/debit card details which are received to complete a telephone donation are destroyed as soon as the transaction has cleared.

If you have made a donation or payment in error please contact our Customer Care Team or call 01933 412412 and we will be happy to refund this for you.

The Country of Merchant Domicile is the UK.

All transactions are denominated in UK Sterling.

REGISTERED OFFICE
Spurgeons
74 Wellingborough Road
Rushden
Northants
NN10 9TY
UK

1081182

03990460

As members of the Fundraising Standards Board (FRSB) which is a self-regulatory scheme, we are fully committed to ensuring our fundraising is legal, honest, open, transparent and accountable.

We are proud to display the FRSB tick on our website which is given to member charities to show that our fundraising is regulated so that donors can give with confidence.

We do all we can to ensure that fundraisers and volunteers working with us to raise funds, comply with the Code and with this Promise

We comply with the law including those that apply to data protection, health and safety and the environment

We tell the truth and do not exaggerate

We do what we say we are going to do

We answer all reasonable questions about our fundraising activities and costs

We are clear about who we are, what we do and how your gift is used

Where we have a promotional agreement with a commercial company, we make clear how much of the purchase price we receive

We give a clear explanation of how you can make a gift and amend a regular commitment

We respect the rights, dignities and privacy of our supporters and beneficiaries

We will not put undue pressure on you to make a gift and if you do not want to give or wish to cease giving, we will respect your decision

If you tell us that you don’t want us to contact you in a particular way we will not do so

We take care not to use any images or words that cause unjustifiable distress or offence

We take care not to cause unreasonable nuisance or disruption

If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint.

We have a complaints procedure, a copy of which is available on the website or available on request.

If we cannot resolve your complaint, we accept the authority of the Fundraising Standards Board to make a final adjudication.

Checking the gift aid box as you donate boosts your donation by 25p for every £1 you give. Gift Aid is reclaimed by Spurgeons from the tax you pay for the current tax year.

Using Gift Aid means that for every pound you give, we get an extra 25 pence from the Inland Revenue, helping your donation go further. This means that £100 can be turned into £125 just so long as donations are made through Gift Aid.

When you check the gift aid box we update your information automatically to ensure that future gifts are gift aided too.

You are eligible to check the gift aid box if you are a UK taxpayer but please be aware that if you pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on donations made in a tax year it is your responsibility to pay any difference.

If you pay Income Tax at a higher or additional rate and want to receive the additional tax relief due to you, you must include all your Gift Aid donations on your Self-Assessment tax return or ask HM Revenue and Customs to adjust your tax code.

The Charity will invest to the benefit of its Charitable Objectives which are carried out in the context of the Charity’s Christian Foundation and history and are for the public benefit, which is to advance in life and help children and young people, their families and carers who are in need of care and protection, in particular but not exclusively, by the provision of education, support services, social care, maintenance, vocational training and financial assistance. Download our Investment Policy (2022).

Consistent with our desire to comply with legislation and to be faithful to our Christian ethos we are committed to being as energy efficient as possible and minimising our impact on the environment. This commitment is realised through our day-to-day choices in how we choose to run our services, from installing low energy lighting to using fair trade products. We have been able to collect information on the use of electricity and, where applicable, gas for 11 sites. These sites include 9 Children’s Centres, one Young Carer Services and our head office in Rushden.

Across these sites a total of 418259 kWh (418.259MWh) of energy was used between 1 April 2021 and 31 March 2022, this has increased since the previous yearyear due to COVID-19 restrictions uplifting and sites being back to frequent use. This can be broken down between electricity usage of 228382 kWh (228.382 MWh) across the 11 sites, and 189877 kWh (189.877 MWh) of gas across 9 sites. Perhaps inevitably it is large Children Centres open every day with high footfall that consume the most energy. Our Head Office is a relatively modest user of energy, with the 17,330Wh of electricity and 3766 kWh of gas being above the average electricity consumption of the Children’s Centres but below the average in relation to gas consumption. The average electricity consumption for the Children's Centres is 17,354 kWh and in relation to gas is 18,611 kWh.

We are not able to report on energy use in 31 sites. Of these 31 sites eight are Children Centres, there are four Family Centres, a Young Carers office and a specialist service office in Norwich where the landlord has not made this information available (for example, this may be because the Centre is co-located on a school site where the school is the landlord). 13 sites are prison services where utilities are provided by the prison and we are not given the relevant information. The remaining sites includes our Head Office archive and storage facility where the utilities are included in the rent and 3 new sites of which we do not have figures for at this time.