Online counselling
How we help / Family life / Counselling / Online counselling

Online counselling services

Our online counselling services at Spurgeons provides a safe space for children, young people and adults to access counselling from home, school or work. 

Spurgeons provides online counselling for children, young people and adults. We offer this service through a secure video link on Teams.  

We support children aged 11+ and offer online mental health support for yourself as a parent. There are plenty of benefits to be obtained from our online counselling sessions.   

What is online counselling?

Online counselling is similar to face-to-face counselling, you will meet with your counsellor on a secure platform such a Teams. We offer the same level of support as in person counselling and can share resources with you via email.

Online counselling can provide access to our counsellors wherever you or your child are in the country. Online counselling offers flexibility making it easy to access counselling when life gets busy.

Confidentiality in counselling creates a space where children and young people can explore sensitive subjects in the knowledge that the counsellor will not repeat or misuse the information discussed outside of the counselling sessions.

For the counsellor, maintaining confidentiality within certain limitations is an ethical responsibility, and it is part of what makes counselling different from other relationships.

There may be times when we would need to break confidentiality to ensure the safety of a child or young person, this process is always discussed during the first session with a counsellor so parents, children and young people understand what will happen.  

What are the benefits of accessing our online counselling services?

  • You can access the services from the comfort of your own home, office space, or school without having to travel to an appointment
  • The secure video link means that you can see and hear your counsellor, which mirrors the benefits of seeing a counsellor face-to-face
  • Where you live does not hinder you from getting the mental health support you need
  • Teams offers encrypted security, making it completely confidential
  • By signing up to receive counselling online, you get access to a safe and supportive space to discuss your thoughts, feelings and experiences with no judgment 

Online counselling booking

Our online sessions cost £53 


Used for: 


Anxiety, bereavement, self-harm, eating disorders, domestic violence and abuse survivor, depression, trauma, family breakdown 




Typically, sessions last between 6 and 12 weeks, but our services are open ended, so you can have the time you need.  

Frequently asked questions about Spurgeons online counselling:

Does online counselling work (UK)?

Yes! Current evidence suggests that for many people Online Counselling is just as effective as in-person therapy. 

Is online counselling worth it?

Being able to access Counselling from the comfort of your own home, school or workplace may make it even easier for you to open up about your difficulties.  

Is Teams safe for online counselling?

Teams is one of the most secure communication apps as it is built in accordance with Microsoft Security in accordance with SDL (Security Development Lifecycle)